Shipping & Return
U.S Shipping
All U.S orders are shipped via USPS Postal Service. We use 2 types of delivery services:
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Priority which takes 4-5 working days.
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Standard which takes 9-12 working days.
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Free Standard Shipping for orders larger than $150!
All orders are shipped the next business day. Shipping times may vary during public holidays and during peak periods.
International Deliveries:
All International orders are shipped via USPS Postal Service or UPS.
TAXES & DUTIES
For all orders from our online store, the customer will be responsible for any Import and Clearance duties as well as any brokerage fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. This is operated by our courier UPS or DHL Express on a 'pay on delivery' basis. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
Free Returns/Exchanges
We inspect all products sent before shipping to ensure the highest possible standards, but if for some reason the product you have received does not meet your expectation then we will gladly make an exchange or return the item for a full refund. We do not refund the original shipping fees, however. Kindly e-mail us at info@purpleimpression.com before sending your order for a return or exchange and we will send you a return label with return shipping instructions. All items must be returned with in 14 days of receipt and should be in original unworn condition. All exchanges will be shipped out free.